Provisional timing and results are loaded on event day. Please note it can take up to 24hrs for event day changes and general abnormalities to be reflected in these initial results.
If you notice an error with your time and it’s still showing like this 24hrs post-race, please follow the process below so our timing provider Timing Wizards, can investigate on your behalf. The Timing Wizards staff travel along with our delivery team to each of our events and race afternoon changes are not made once the initial upload is done. We appreciate your patience and understanding with the timeframes for corrections and investigations.
WHAT TO DO IF YOUR TIME IS MISSING OR SHOWING INCORRECTLY
All timing queries to be submitted in writing to [email protected]. The Event Crew staff are unable to assist with timing queries so please contact Timing Wizards directly.
If still have an error in your results after 24hrs, or your times are missing, please let Timing Wizards know by email with the following information:
Thanks!