• COVID19 illness related transfers (only) are allowed in race week with a medical certificate.  No other transfers are available in race week.
  • All transfers are subject to availability.
  • Transfers will only be done to other events within the same season and can’t be carried forward to other seasons.
  • Distance change no admin fee, price difference in distance only if applicable.
  • No partial refunds on distance change.
  • Transfers are allowed to other people up to two weeks prior and will incur a $15 admin fee – no transfers after this time.  This must be arranged by emailing

Refund  / Cancellation Fees

The following refund fees are applicable for cancellations, depending on when the request is received.

  • 75% refund if advised 4 or more weeks out from your scheduled event
  • 50% refund if advised 2 weeks out from your scheduled event
  • No refunds within 2 weeks of the event
  • No refunds on Series Pass or Multi Event / discounted entries

Special Terms and Conditions  – COVID19

If you exhibit COVID like symptoms in race week, please stay home.  We will happily organise a transfer to another event within the current season provided you have a medical certificate.

For entries received May 2020-May 2021. Event date changes may be given for events up to 1 month prior.  In the event of cancellation or date change due to health directives all paid entrants will have the option of a full transfer to any other event run by The Event Crew including the new date OR a full refund less any online booking or credit card fees.

For entries into events that were impacted by COVID19 during March & April 2020, conditions apply as per ACCC rules for vouchers or entry transfer for those events.

All refund requests to be made in writing to

Refunds will be issued by the same method as payment or some other method as The Event Crew Pty Ltd deems appropriate.