Event Update and Refund Guarantee
Well it sure was a good feeling to get our first event done since the complete shut down of events in March!
We were super proud of everyone that was involved in the 7 News Gold Coast Running Festival. As the first event with over 500 participants to operate under the COVID Safe requirements in Queensland it wasn’t easy, but we are glad we persevered and delivered for everyone.
We now look forward to delivering more events over the coming months (and have approved COVID Safe events through October already).
As a family owned small event management business we as much as anyone understand the trials and tribulations of this pandemic. We also very much understand we are all in this together with all our customers, employees, contractors, suppliers and stakeholders.
We have been overwhelmed with the support that has been offered us from everyone and that is why we continue to offer the COVID Refund Guarantee should any of our events be unable to run due to COVID-19 restrictions in the future. Our COVID Refund Guarantee is that we are offering full refund (less the online transaction fee) to all entries across all events should we have to cancel due to COVID-19. We believe firmly that this is in the best long-term interest of our customers, stakeholders, our business and the sport as a whole.
Thank you and we look forward to seeing you at one of our events in the near future.